By Megan Pratt, Pensacola MESS Hall I like data. Our board of directors has mocked me because I send them weekly attendance updates. Since our opening in 2012, we have tried to gather as much data as possible... Read More
By Kristie Maher, South Dakota Discovery Center So, Zesto opened in Pierre, South Dakota in March. It was a chilly day, but the lines were long at our beloved ice cream shop. Happy folks in their scarves and mittens... Read More
It’s that time of year again: conference season. This year, the Collaboration for Ongoing Visitor Experience Studies (COVES) will be featured at several industry conferences; we’ll have sessions, meet-ups, and even an exhibit booth. As you plan your professional... Read More
By Linda Deck, Bradbury Science Museum at Los Alamos National Laboratory Being invited to join in as a COVES test location couldn’t have come at a better time. The Bradbury had undertaken visitor experience surveying in various ways... Read More
By Ryan Auster The choice of whom to include in a study can have a big impact on what you learn. For example, in studying the average height of students at American universities, you wouldn’t only select players... Read More
By Alex Lussenhop Do you think you know the best way to collect data about museum audiences? When we started our COVES piloting process, I thought I did. At the Museum of Science, Boston, we’d been collecting audience... Read More
By Michelle Kenner The Collaboration for Ongoing Visitor Experience Studies (COVES) was born out of a collective need across the science center and museum field for systematic, comparable visitor experience data. Designed by science museums for science museums,... Read More